We're excited to announce an upgrade to our phone system! This change will allow us to provide you with even better service and support.

Why We're Upgrading:

  • Improved Connectivity: All Alliant Power locations will be on the same system, allowing for smoother overflow and better coverage for your calls.

  • Enhanced Service: Our new system integrates seamlessly with our CRM, helping us deliver faster and more efficient service.

  • Exciting Features to Come: In the coming months, we'll be introducing even more capabilities, including integrated APParts Online Ordering Website live chat and SMS/text communication options.

What to Expect:

We don't anticipate any interruptions in service during the transition. However, there will be some changes to our phone menu options when the new system goes live. Please listen carefully; our new menu options will help us connect you with the correct department.

Your Feedback Matters:

We value your input! If you experience any changes or have any feedback, good or bad, about our new phone system, please don't hesitate to let us know. Your feedback will be crucial in helping us continuously improve our customer service. Please send all feedback to helpdesk@alliantpower.com.

Thank you for your continued business!